Privacy Policy
Last Updated: October 2, 2026
At HN Studio (“HN Studio,” “we,” “our,” or “us”), accessible at https://hnstudio.io/, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, request our services, or engage with our team.
By accessing our website or using our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you contact us, request a consultation, submit a form, or engage our services, we may collect:
- Full name
- Business email address
- Phone number
- Company or organization name
- Job title or professional role
- Website or Shopify store URL
- Project requirements and business information
- Any other information you voluntarily provide through our forms, emails, or communications
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and time spent on our website
- Referring website or source
- General website interaction and usage data
- Cookie identifiers and similar tracking information
This information helps us understand website performance, improve user experience, and maintain website security.
Client and Project Information
When providing Shopify development, Shopify Plus, CRO, eCommerce consulting, or other digital services, we may receive information necessary to perform the agreed work.
This may include store access permissions, product information, technical configurations, website analytics, business requirements, and project communications.
We only access information reasonably necessary to deliver the services agreed upon with our clients.
2. How We Use Your Information
We use collected information for the following purposes:
- To respond to inquiries and consultation requests
- To provide Shopify development and related digital services
- To prepare proposals, estimates, and project plans
- To communicate about ongoing projects
- To provide customer support
- To improve our website, services, and business operations
- To analyze website traffic and marketing performance
- To send relevant business updates or marketing communications where permitted
- To prevent fraud, unauthorized access, and security incidents
- To comply with legal and contractual obligations
We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to improve functionality and understand visitor behavior.
These technologies may be used for:
Essential Cookies: To support website functionality, security, and basic operations.
Analytics Cookies: To understand visitor activity, traffic sources, and website performance.
Marketing Cookies: Where enabled and permitted, to measure advertising effectiveness and deliver relevant marketing communications.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Where required by applicable law, we will obtain consent before using non-essential cookies.
4. Third-Party Services
We may use trusted third-party providers to support our website, marketing, communications, and service delivery.
These may include:
- Google Analytics and related Google services
- Meta advertising and analytics tools
- Website hosting and infrastructure providers
- Email and business communication platforms
- Project management and collaboration tools
- Payment processors, where applicable
- Shopify and related eCommerce platforms
- Other technology providers necessary for our operations
These providers may process information according to their own privacy policies and applicable contractual obligations.
We encourage you to review the privacy policies of third-party services you interact with.
5. Shopify Store and Client Data
HN Studio provides Shopify development, Shopify Plus, store optimization, conversion rate optimization, and related technical services.
When a client authorizes us to access their Shopify store or connected platforms, we may process business and store information strictly for the purposes of delivering the agreed services.
We follow these principles:
- We access only the information and permissions reasonably required for the project.
- We use client information only for authorized business purposes.
- We do not sell or commercially exploit client store data.
- We do not disclose confidential client information to unauthorized parties.
- We take reasonable steps to protect credentials and project information.
- We remove or discontinue access when it is no longer required, subject to contractual and legal obligations.
Clients remain responsible for ensuring that they have the necessary rights and permissions to provide access to their stores, systems, and customer information.
Where required, separate contractual or data processing agreements may govern our handling of client data.
6. How We Share Information
We may disclose personal information in the following circumstances:
Service Providers: With trusted vendors who help us operate our website, communications, analytics, and services.
Business Operations: Where necessary to manage projects, fulfill contractual obligations, or provide requested services.
Legal Requirements: Where disclosure is required by applicable law, regulation, court order, or lawful government request.
Business Transfers: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy requirements.
With Your Consent: Where you have specifically authorized us to share information.
We do not authorize third parties to use client confidential information for unrelated purposes.
7. International Data Transfers
HN Studio works with clients and service providers in different countries.
As a result, information may be processed or stored in jurisdictions outside your country of residence.
Where applicable, we take reasonable steps to ensure that international transfers are handled in accordance with relevant data protection laws and appropriate safeguards.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Maintaining client and business relationships
- Delivering contracted services
- Maintaining financial and business records
- Resolving disputes
- Meeting legal and regulatory obligations
When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access restrictions, secure communication practices, credential management, and appropriate security controls.
However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
- Opt out of marketing communications
- Lodge a complaint with a relevant data protection authority
To exercise any applicable privacy rights, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
11. Marketing Communications
We may send business-related updates, service information, or marketing communications where legally permitted.
You may opt out of marketing emails at any time by using the unsubscribe link included in the communication or contacting us directly.
Opting out of marketing communications will not affect essential communications relating to an active project, contractual obligation, or service request.
12. Children’s Privacy
Our website and services are intended for businesses and individuals acting in a professional or commercial capacity.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.
13. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of external websites.
Your interactions with third-party websites are governed by their respective privacy policies and terms.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal obligations.
Any updates will be published on this page with a revised “Last Updated” date.
We encourage visitors and clients to review this page periodically.
15. Contact Us
If you have any questions about this Privacy Policy, our data handling practices, or wish to exercise your privacy rights, please contact us:
HN Studio
Website: https://hnstudio.io/
Email: hello@hnstudio.com
Subject: Privacy Policy Inquiry
We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.